Support
Contact Us
We’re here to help with your account, subscription and payments.
CineShortz is a streaming service owned and operated by CineCut Studios. For any questions, support requests, payment queries or complaints, please reach out to us using the details below. We aim to respond to every query within a reasonable time.
Registered Office
CineCut Studios
101, Floor 1, Richa Industrial Estate,
Veera Desai Road, Andheri West,
Mumbai — 400053, Maharashtra, India
Phone
Support Hours
Monday to Saturday, 10:00 AM – 7:00 PM IST
Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, complaints regarding content or the handling of your personal data may be addressed to our Grievance Officer at contact@cinecutstudios.com. We endeavour to acknowledge grievances within forty-eight (48) hours and resolve them within one (1) month of receipt, in accordance with applicable law.
Before You Write to Us
To help us resolve your query faster, please include your registered mobile number or email and, for payment-related issues, the transaction reference. You may also want to review our Terms of Use, Privacy Policy, Refund & Cancellation Policy and Delivery Policy.